The Chicago Transit Authority should try to partner with ride-hailing services, particularly in poorly served areas of the city, rather than getting its back up and treating Uber and Lyft as competitors.
That's according to a new study by DePaul University's Chaddick Institute that may rev up an ongoing debate about whether ride-hailing companies are serving a new market—or whether they're eating the CTA's lunch and the agency ought to cut a deal.